Notices, Terms & Conditions

THIS SERVICE AGREEMENT (“Agreement”) is entered into by and between Mutiny Retreats, Inc. (“Mutiny”) and purchasing attendee (“Participant”). Mutiny and Participant may each be referred to herein individually as a “Party” and collectively as the “Parties”. Attendees brought by Participant are herein referred to as “Participant”.

Passports: A valid passport is required for this trip.

Non-US citizens are responsible for obtaining visas. Bring your Passport Card and/or Sentri Card if you have them to expedite crossing.

Trip Departure & Return

a. Operating Hours & Location: Your trip duration is as advertised. Single-day events operate strictly between 9:00 a.m. and 9:00 p.m. Multi-day events operate strictly between 9:00am and 7:00pm throughout the duration of the event. Please plan to travel with the group, there are no refunds for missed departures whether from the US or at a venue during the trip.

b. Arrive 30 minutes prior to the departure time.

c. Upon return, most of our trips are designed to reach the border at 7pm and cross by 9pm. Review your event for expected return time. The nominal border wait time is 90 minutes but can exceed 3 hours for regular US passport holders (non-Sentri card holders) crossing back into the US. Please plan accordingly.

Unless otherwise advertised, all Mutiny Retreats events are limited to persons over the age of 18.

Terrain and Environmental Conditions

Ensenada and Valle de Guadalupe have a similar terrain and climate as San Diego, CA. Expect sand, gravel and dirt roads; intense sun, and a light wind with chilly weather in the morning and evening. Some of venues require a 5 minute hike up a rocky hill—expect moderate exertion over uneven and inclined terrain.

Terrain and Physical Activity Risk Disclaimer

By participating in our itineraries, you acknowledge that Mexico’s natural and urban environments often feature rocky, uneven, unpaved, and steeply inclined terrain. Pavement conditions, hiking trails, archeological sites, and cobblestone streets may lack standard handrails, guardrails, or lighting found in your home country. Participant assumes all inherent risks of slips, trips, falls, or physical exertion during these activities. It is Participant’s responsibility to assess your physical fitness, wear appropriate closed-toe footwear with traction, and exercise personal caution at all times. Mutiny assumes no liability for personal injury, property damage, or medical expenses resulting from terrain conditions.

Food & Water Conditions

Ensenada and Valle de Guadalupe cater to the US market and work to ensure water is filtered and food is stored safely and staff practice proper hygiene. The food and water is generally safe to consume. Mutiny does not recommend eating food from local villages or street taco stands as access to clean water, ice and electricity are limited.

Food Hygiene & Culinary Risk Disclaimer

By participating in our experiences, Participant acknowledge that food hygiene standards, preparation methods, and sanitary regulations in Mexico may differ significantly from those in your home country. While local authorities such as COFEPRIS oversee formal establishments, street food and traditional markets operate with distinct practices. Participant voluntarily assume all risks associated with foodborn illnesses, allergic reactions, or gastric distress arising from food and beverages consumed during your trip. We strongly recommend exercising caution, consuming only fully cooked or peeled foods, drinking bottled or purified water, and maintaining proper hand hygiene to minimize risks. Mutiny assumes no liability for any illness or medical expenses incurred.

Personal Property and Equipment Disclaimer

Participant assumes sole responsibility for the security, damage, or loss of all personal property and photographic equipment throughout the tour, and Mutiny accepts no liability for any items left unattended, damaged, or stolen.

Vendor Selection, Modifications & Replacement Protocols

a. Mutiny advertised menu and ground transportation are provided as a package rate. Menu items may be modified to accommodate Participant allergy or dietary needs up to 7 days prior to the event. Ground transportation accommodations must be communicated 30 days prior to the event. Thereafter no modifications can be made.

b. Vendor Notice Requirement: Venues and vendors are subject to change. When a change is necessary, Mutiny will choose a replacement of similar quality and cost. Third-party vendors must provide Mutiny with at least eleven (11) days’ advance notice if they are unable to perform services. Mutiny shall notify Participant immediately if no replacement vendor can be found and event must be cancelled.

b. Default Remedies & Replacement Selection: If a vendor cancels with less than 11 days’ notice or fails to appear, Mutiny shall endeavor to select and engage a replacement vendor offering services of equal quality and cost. There may be additional new costs for arranging replacement vendor(s). Selection and assignment of the replacement vendor is at Mutiny’s sole discretion and is not subject to Participant approval.

c. Participant Rights & Independent Arrangements: If Participant declines Mutiny’s designated replacement vendor and elects to arrange independent replacement services or ground transportation, Participant shall be solely responsible for all costs.

Registration and Price Guarantee

Registration is on a first come, first served basis with limited enrollment. Discount codes and special rates may be available from time to time. However, your price for the trip you’ve selected will be locked and guaranteed when we receive Participant deposit. Confirm attendance by completing the registration form and paying your fees in full.

Because the event is structured as a fixed lump-sum package, Participant remains fully responsible for the total package price regardless of actual Participant attendance. Allocating or reselling individual seats is solely Participant’s responsibility.

Deadlines

Mutiny Retreats Public Events:

• Last Day of Full Refund: Guests of any public event, hosted by Mutiny Retreat alone, may receive a full refund until 7 days (last day of full refund) prior to the retreat. Thereafter payment is nonrefundable.
• Late Registration: If you would like to attend, but have passed the registration end date, please complete the registration form and the trip coordinators will reach out to you.

Private Events & Co-Hosted Events: All other co-hosted or private events are subject to contracted refund and registration deadlines. Please see advertised details.

Allergy & Medical Accommodations: All Participants must notify Mutiny in writing of all Participant food allergies or dietary restrictions or medical accommodations at least seven (7) days prior to the event date.

Custody of Client Funds

Mutiny shall hold all advance payments in a segregated account until the 7 days prior to the event, with the exception of any non-refundable deposit remitted to vendors.

Participant Waivers & Conduct Agreements

Participant acknowledges and agrees that Mutiny’s obligations under this Agreement are contingent upon Participant compliance with safety protocols. Participant and their guest attendees shall sign Mutiny’s standard Individual Release of Liability, Assumption of Risk, and Conduct Agreement prior to boarding ground transportation on the event date. Any individual who fails or refuses to execute said waiver shall be barred from participating in the retreat without refund or credit to Participant.

Indemnification & Hold Harmless

Participants agree to defend, indemnify, and hold harmless Mutiny, its officers, directors, employees, and staff representatives from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or resulting from: (a) any breach of this Agreement by Participants; (b) personal injury, property damage, or loss caused by the intentional misconduct or negligence of any Participants; or third-party claims brought by Participants against Mutiny relating to venue conditions or transit accidents.

TRAVEL DISCLAIMERS & PERSONAL ARRANGEMENTS

a. Valid Passport Required: All Participants must present a valid passport on the date of departure.

b. Independent Travel Disclaimer: Participants are strongly advised not to purchase non-refundable personal travel, airfare, or hotel accommodations to the departure point until the event is fully confirmed by Mutiny. Mutiny accepts zero liability for non-refundable personal travel arrangements or transit costs incurred by individual Participants in the event of event cancellation or modification.

c. Border Crossing & Immigration Delays: Mutiny assumes zero liability, legal responsibility, or financial obligation for delays, detentions, or itinerary adjustments resulting from international border crossings, Customs and Border Protection inspections, border port of entry traffic, or official immigration processing. Border delays shall not entitle any Participant to refunds, price reductions, or extensions of event operating hours beyond 9:00 p.m.

ALCOHOL & ATTENDEE CONDUCT POLICY

The event includes wine tasting activities. All Participants voluntarily assume all risks associated with alcohol consumption. Mutiny and its third-party venue partners reserve the strict right to refuse alcohol service or deny transportation to any Participants who exhibits unsafe, intoxicated, or disruptive behavior, without refund or liability.

PHOTO, VIDEO & PROMOTIONAL MEDIA RIGHTS

a. Mutual Promotional Media License: Participant and Mutiny mutually agree that both Parties, as well as their authorized representatives, shall have the non-exclusive, royalty-free, worldwide right to capture, create, and use photographs, video recordings, digital media, and event footage captured during the event, for promotional, marketing, advertising, social media, and commercial website purposes without additional compensation or prior consent.

b. Participant Waiver Integration: Participant shall inform their guests (event attendees) of these media capture terms and ensure that every attendee completes Mutiny’s Individual Release of Liability, Assumption of Risk, and Conduct Agreement prior to departure, including selection of any individual media opt-out preferences.

STAFF SUBSTITUTION RIGHT

Mutiny reserves the right to substitute staff with another qualified, designated Mutiny staff representative to co-host or staff the retreat in the event of personal illness, emergency, or unavoidable conflict.

FORCE MAJEURE

Neither Party shall be held liable or responsible for failure or delay in fulfilling obligations hereunder if such failure arises from causes beyond reasonable control, including acts of God, extreme weather events, severe road closures, natural disasters, epidemics, strikes, or governmental orders. In such event, Mutiny shall make reasonable, good-faith efforts to reschedule the retreat or issue refunds net of non-recoverable expenses.

REGULATORY DISCLOSURE (CALIFORNIA SELLER OF TRAVEL)

Mutiny Retreats, Inc. is registered as a California Seller of Travel.

California Registered Seller of Travel #: 2171899-70

Registration as a seller of travel does not constitute approval by the State of California.

GENERAL PROVISIONS & LEGAL BOILERPLATE

a. Governing Law & Venue: This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of California. Any legal dispute shall be adjudicated exclusively within California state or federal courts.

b. Entire Agreement: This Agreement constitutes the complete and exclusive statement of agreement between the Parties and supersedes all prior proposals, quotes, notes, or informal representations.

c. Written Amendments Only: No modification, waiver, or amendment of this Agreement shall be valid unless executed in writing and signed by authorized representatives of both Parties.

d. Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

e. Notices: All formal legal notices required hereunder shall be delivered in writing via electronic mail or certified mail to the official addresses specified in the signature block.

f. Counterparts & Digital Signatures: This Agreement may be executed in counterparts and via electronic signature (e.g., DocuSign), each of which shall be deemed an original and together constitute one binding instrument.

g. Non-Assignment: Participant shall not assign, transfer, or delegate its rights or duties under this Agreement without Mutiny’s prior written consent.

Term Agreements

By registering to attend, you agree to the trip terms and consent to be contacted about your signup. Your agreement is required to complete registration. You will be contacted with trip updates and important information. We may re-contact you following the event for feedback or about future events and relevant news.